Return Policy

1. At Sorath India, we value our customers and strive to provide high-quality products and service. Please review our return policy below for important information regarding returns, exchanges, and refunds.
2. Returns and Exchanges
   We accept returns within 7 days of the delivery date.
3. To be eligible for a return, items must be unused, unwashed, in original condition, and in the original packaging with all tags attached.
4. If you wish to exchange an item for a different size or color, please contact our customer support team to check availability.
5. How to Initiate a Return
   To initiate a return, please contact our customer service team at [insert email or phone number] or log in to your account and request a return under your order history.
6. Include your order number and a brief reason for the return.
7. Return Shipping
   Customers are responsible for return shipping costs unless the return is due to our error or a defective item.
8. We recommend using a trackable courier service to ensure the return is delivered to us safely.
9. Refunds
   Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
10. If approved, the refund will be processed to your original payment method within 7–10 business days.
11. Non-Returnable Items
    Please note the following items cannot be returned:
12. Items purchased on sale or with a discount code
13. Innerwear or lingerie
14. Customized or tailored items
15. Items marked “Final Sale”
16. Damaged or Defective Items
    If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange for a replacement or full refund at no additional cost.
17. Order Cancellation
    Orders may be canceled within 6 hours of placement.
18. To request a cancellation, please contact us as soon as possible via [insert email or contact form link].
19. Late or Missing Refunds
    If you haven’t received your refund within the expected time:
20. Check your bank or credit card account again.
21. Contact your payment provider—it may take additional time for your refund to be officially posted.
22. If you’ve done all of this and still have not received your refund, please contact us at +91 89802 94965